BPO & KPO
The BPO (Business Process Outsourcing) gave birth to the KPO (Knowledge Process Outsourcing) which is one the most fast paced growing industry.
This industry deals into data entry, medical transcription, FMCG, R&D, Content development, Data Analytics and many more. The growth is very rapid and an individual very soon takes upon the responsibility of a leader. The greatest asset of this industry is that it has flexibility and people can work in shifts according to their own comfort.
Even businesses outsourcing their services to KPOs do a more extensive research before giving a contract to a particular KPO, as a good KPO can be the differentiating factor between a good market offering and a bad one.
So if you compare the functionalities and expertise involved, KPOs are far better than BPOs, but both of them help businesses to streamline their operations and making them cost effective.